Shipping And ReturnS

Frequently Asked Questions

How may I place an order?

An email address is required to place an order on Angie’s Curvaceous Boutique. First, visit to www.Dressyourcurves.biz. Then, to place an order, place a product in your shopping cart by clicking on the item you would like to order, select size and quantity, then click the Add to Cart button on the right side of the quantity. You can also view your cart by clicking the shopping cart icon in the upper right corner of your screen.

Items added to the shopping cart are not removed from Angie’s Curvaceous Boutique active inventory until you completely checkout. If an item is in your cart and inventory is low, it may become unavailable between the time you add it to the cart and/or checkout. If you have more than one item in your cart, the rest of the order will be processed and the out of stock item will not ship and we will contact you.

When you're ready to complete your order, be sure to review all of the items you've placed in your shopping cart. If you decide that you don't want a particular product, click "REMOVE ITEM."

Once you have all the items you wish to purchase, click the "CHECKOUT" button. After placing your order, you will receive an order confirmation from Merchant Processing with your order number.

What shipping carrier(s) do you use to ship orders?

We use USPS and UPS for shipping domestic orders and USPS for orders shipping internationally and to APO/FPO addresses.

Do you insure packages that are shipped?

Yes, the majority of our domestic and international packages include insurance.

Do you ship orders on Saturday and Sunday?

We only process and ship orders Monday through Friday, excluding holidays.

Can you ship to a PO Box?

Yes, we can ship orders to a PO Box via USPS only. However, all expedited orders such as UPS 3 Day Select, UPS 2nd Day Air, and Overnight Shipping require a physical address since UPS cannot deliver to a PO Box.

What should I do if I believe my package is lost or stolen?

First, check your tracking information to see if your package was delivered successfully. If you have confirmation that it was delivered, but you did not receive it, here are a few tips to help you track it down

  • Check the front and back of your residence for the package.
  • Ask family, roommates, neighbors, and/or property managers if they received the package on your behalf.
  • Contact the shipping carrier (USPS: 1-800-275-8777, USPS International: 1-800-222-1811, UPS: 1-800-742-5877) that delivered the package, provide the tracking number, and request that the driver investigates.

Please note that Angie’s Curvaceous Boutique is not responsible for packages once they have been marked Delivered by the shipping carrier. However, if you are still unable to locate your package, we will work with you to try to track it down. Please contact us immediately either by email at angela@curvaceous.biz or phone at 424.282.0919 so we can assist you

How long after I place my order will it ship

Typically take between 1-3 business days to process before they are shipped. Priority Mail and Expedited orders placed before 2:00 p.m. PST will be processed and shipped the same day. You will receive a shipping confirmation email with tracking information once your order has been shipped

Note: If you believe your order should have shipped, but you did not receive a shipping confirmation email, please check your Junk folder and Trash.

Do you refund Shipping Fees?

Shipping fees are non-refundable. Shipments that are refused are not the responsibility of Angie’s Curvaceous Boutique, the client will be responsible for the initial shipping cost and the cost of returning the package(s) to Angie’s Curvaceous Boutique, these fees are deducted from refund of the merchandise.

How do I change or cancel my order

If you need to change or cancel an order you have placed you must first check the status of your order. Please sign in to your account and click View Order Status or simply click Order Status at the bottom of any page to view the status of your order. If your order status is marked as Awaiting Fulfillment, please call or email us immediately so we can attempt to make changes or cancel your order.

Note: If your order status is marked as Completed or Shipped or has been initially processed in our warehouse, we will be unable to change or cancel the order. Additionally, we are unable to change or cancel orders containing Sale category items, as well as orders placed during a sale or promotion.

Can I add an item to my order?

Please log in to your account to check the status of your order. If your order status isn’t marked as Completed or Shipped, call or email us as soon as possible and we will attempt to add any item(s) to your order.

Why was my order canceled?

While orders are rarely canceled, your order could have been canceled for the following reasons:

  • The ordered item became unavailable at the time of purchase
  • The ordered item was damaged or defective
  • We were unable to ship to the address you provided
  • There was a problem processing your payment

Regardless of the reason, you will receive an email explaining the specific reason for the cancellation and to discuss your options. You can always contact us either by email at Angela@curvaceous.biz or phone at 424.282.0919 if you would like to learn more about the cancellation. Please note that if you have already been charged for the item(s) we will issue a refund for the full amount.

Do you ship internationally?

Yes

How long does it take to ship internationally?

NOTE: We are not responsible for Duty Fees or any additional fees incurred

International Express shipping 3 to 7 Business days

International Priority shipping 10 to 21 Business days

How do I track my package?

Log in to your account, click View Order Status, locate the order number you wish to track, click View Order Details, and then click on the tracking number at the bottom of the page to view shipping progress.

Returns Policy

Can I return an item for a store credit?

Customer Satisfaction is important to Angie’s Curvaceous Boutique, if you are not completely satisfied with your merchandise, please return within 14 days from the receipt of your order (30 days for international orders) you will be eligible to receive a store credit for the amount of your purchased item(s), minus the shipping and handling fees. Please note that shipping and handling fees will also be deducted from orders that received free shipping. To receive a full store credit, we recommend choosing a paid shipping option when placing your order. Please allow 72 hours to process the request. No cash or credit refunds. As we are not responsible for lost or damage items, we suggest you insure your return.

Note: International orders are not eligible for refunds. If your merchandise is returned within 30 days from the shipping date and meets all our Return Policy guidelines you will be eligible to receive a store credit.

What is Angie’s Curvaceous Boutique Return Policy?

Only items that have been unworn, unused and received within 14 days of shipping date will be allowed store credit.

Store Credit

How do I receive store credit?

If you are entitled to a store credit, it will be placed on your account and available at checkout to use toward future purchases.

Here are a few things you should know about Store Credit:

  • "Store Credit" refers to "online" credit you receive from Angie’s Curvaceous Boutique that can be used toward merchandise you purchase from our website.
  • Store Credit will never expire.
  • Store Credit is non-transferable and not redeemable for cash.
  • Store Credit can be used as an additional form of payment when placing an order.
How do I apply store credit to an order?

Simply log in to your account, add the items that you are interested in purchasing to your shopping bag, proceed to the checkout page, and then select the store credit amount that you would like to apply to your order in the Payment section. If you previously checked out as a guest you will need to create an account using the link sent to you after you placed your first order. Once you have created an account your store credit will be visible at checkout and can be applied to your order.

Promotions/Discounts

Where do I enter my promotion or coupon code?

If you are shopping on a desktop you can click the “Promo/Gift Certificate” link on the checkout page to enter your code. If you are shopping on a mobile device, simply tap the “Promo/Gift Certificate” link located in Step 4 to enter your code. Additionally, you can enter your code on the shopping bag page to calculate your savings. Please note that promotion and coupon codes cannot be applied to an order after it has been placed.

Can I combine more than one coupon in the same order?

So sorry, but you will not be able to combine more than one promotion or coupon in the same order.

Why doesn’t my coupon code work?

If your coupon code is being rejected from our server it could be for the following reasons:

  • The order did not meet the minimum spend requirements
  • The coupon expired and can no longer be applied to an order
  • The coupon was issued to a single customer for a one-time use only
  • You are attempting to apply a coupon code to a sale item

If you believe your coupon code is valid and should be applied to your order, please email us at angela@curvaceous.biz or give us a call at 424.282.0919 so we can assist you.

Do you honor price adjustments?

Unfortunately, we cannot honor price adjustments at this time.